Contact Us

Please be sure to check the following notes before sending an email.

Precautions before contacting us
  • Personal information received from customers will be used to answer inquiries and questions, and to provide information.
  • Depending on the content of your inquiry, we may reply to you via a method other than email.
  • It may take a few days to respond, or we may not be able to respond depending on your question. Please note.
  • Our answers are personal to you. Please refrain from diversion of part or all of the contents or secondary use.
  • Regarding the handling of personal information,About personal information protectionPlease refer to.

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About payment

Bank transfer, convenience store payment, and Pay-easy payment will be shipped after payment is confirmed.

Main payment method

·credit card

・Mobile payment combined payment

・Amazon Pay


・Apple Pay

・Google Pay

・Pay-easy payment

·Bank transfer

・Convenience store payment

Regarding delivery

[Delivery company] Japan Post, etc.

・Products will be shipped within 3 business days from the date of order.

・After confirming your order, we will arrange the shipment and inform you of the shipping date by e-mail.

・The shipping method will be calculated automatically according to your order.

Main shipping methods

・Mail service (200 yen nationwide)

・Specific envelope mail (600 yen nationwide)

・Courier (1000 yen and up)

>> About shipping

About returns

In case of wrong product shipment, defective product, or damage accident during deliveryWithin 1 week after product arrivalPlease contact us. We will look into it ASAP. In addition, we are very sorry that we do not accept returns or exchanges due to the customer's circumstances. Please note.

>>About returns